Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Information You Provide

When you use our Services, you may provide:

• Name
• Email address
• Phone number
• Billing and payment information
• User details for registrations
• Emergency contact information
• Booking and event participation details
• Messages, reviews, or feedback
• Vendor or educator business information

B. Automatically Collected Information

When you access our platform, we may automatically collect:

• Device information
• Browser type
• IP address
• Location data
• Pages visited
• Usage activity
• Cookies and analytics data

C. Information from Third Parties

We may receive information from:

• Payment providers
• Social login providers
• Event or workshop partners
• Marketing or analytics platforms

2. How We Use Your Information

We use your information to:

• Provide and manage our Services
• Process bookings and payments
• Communicate with you
• Personalize user experiences
• Improve our platform and offerings
• Send updates, newsletters, and promotional content
• Maintain safety and security
• Comply with legal obligations

We may also use aggregated or anonymized information for analytics and business insights.

3. Children's Privacy

Many Yibe.life activities are designed for users of all ages. We collect children's information only where reasonably necessary for:

• Program participation
• Safety and emergency purposes
• Event administration
• Learning activities

Parents or guardians are responsible for providing consent for minors participating in our Services.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

4. Sharing of Information

We may share information with:

• Payment processors
• Service providers and technology partners
• Workshop instructors or vendors where necessary for participation
• Legal or regulatory authorities when required
• Business partners supporting program delivery
• Acquirers or successors, in the event of a merger, acquisition, or asset sale, where your data may be transferred as part of that transaction

We do not sell your personal information to third parties.

5. Payments

Payments may be processed through third-party payment providers. Yibe.life does not store full credit card information on our servers.

Please review the privacy policies of payment providers used on our platform.

6. Cookies & Analytics

We use cookies and similar technologies to:

• Improve website functionality
• Analyze usage trends
• Remember preferences
• Support marketing and advertising efforts

You may disable cookies through your browser settings, though some features may not function properly. We do not currently respond to "Do Not Track" signals from browsers.

7. Data Retention

We retain personal information only as long as reasonably necessary:

• To provide Services
• For legal and accounting purposes
• To resolve disputes
• To enforce agreements

When no longer required, information is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. These include:

• Encrypted data transmission (SSL/TLS)
• Secure storage of sensitive data
• Access controls and authentication
• Regular security reviews

However, no online platform or transmission method is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials private.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Withdraw consent
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Personal Data Protection Commission (PDPC)

To exercise these rights, please contact us at support@yibe.life. We aim to respond to all requests within 30 days.

10. Singapore PDPA Compliance

Yibe.life aims to comply with the Singapore Personal Data Protection Act (PDPA). By using our Services, you consent to the collection, use, and disclosure of your personal data for purposes reasonably required to operate our platform and services.

International Data Transfers

Your data may be processed and stored in countries outside Singapore. When we transfer data internationally, we take steps to ensure it is protected in accordance with applicable data protection laws and this Privacy Policy.

Applicable Law

This Privacy Policy is governed by the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA). All disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

11. Third-Party Links

Our platform may contain links to third-party websites, services, or providers. We are not responsible for the privacy practices or content of those external services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised "Last Updated" date. Continued use of the Services after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact support@yibe.life. For Terms of Service, visit our Terms page.