Privacy Policy

1. Information We Collect

We collect information you provide directly, data generated by your use of our platform, and data from third parties where applicable.

Information You Provide

• Name, email address, phone number
• Account login credentials
• Profile information and preferences
• Payment and billing information (processed securely by our payment providers)
• Communications with us (support messages, enquiries)
• User-generated content (reviews, photos, comments)

Information Collected Automatically

• Device type, browser, operating system
• IP address and approximate location
• Pages visited, clicks, and time spent on the platform
• Referral source and search terms

Information from Third Parties

• Social login providers (if applicable)
• Payment processors (transaction confirmation)
• Partner program and vendor data

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process bookings, orders, and payments
• Provide customer support and respond to enquiries
• Personalize your experience and recommend relevant content
• Send transactional emails (booking confirmations, receipts)
• Send marketing communications (with your consent)
• Improve our platform, services, and user experience
• Ensure security, prevent fraud, and enforce our Terms
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share data with:

• Service Providers & Partners: Businesses whose programs or services you book through Yibe.life (limited to what they need to fulfill your booking or enquiry)
• Technology Partners: Analytics, hosting, payment processing, and communication service providers
• Legal Authorities: When required by law, court order, or to protect the rights and safety of Yibe.life, our users, or the public
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our Services. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal, financial, or compliance purposes even after account deletion.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, understand how users interact with the platform, and measure the effectiveness of marketing campaigns.

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality. We do not currently respond to "Do Not Track" signals from browsers.

6. Children's Privacy

Yibe.life is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information without consent, please contact us immediately so we can take corrective action.

For programs involving minors, parental or guardian consent may be required through the relevant program provider.

7. Third-Party Links

Our platform may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encrypted data transmission (SSL/TLS)
• Secure storage of sensitive data
• Access controls and authentication
• Regular security reviews

Despite our precautions, no system is 100% secure. We encourage you to use strong passwords and keep your account credentials private.

9. Your Rights

Under Singapore's Personal Data Protection Act (PDPA) and applicable laws, you have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate or outdated data
• Withdraw consent for data processing (where applicable)
• Request deletion of your personal data
• Lodge a complaint with the Personal Data Protection Commission (PDPC)

To exercise any of these rights, contact us at kamleshkalwar@gmail.com. We aim to respond to all requests within 30 days.

10. International Data Transfers

Your data may be processed and stored in countries outside Singapore. When we transfer data internationally, we take steps to ensure it is protected in accordance with applicable data protection laws and this Privacy Policy.

11. Updates to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform. Your continued use of Yibe.life after changes take effect constitutes acceptance of the updated policy.

12. Applicable Law

This Privacy Policy is governed by the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA). All disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at kamleshkalwar@gmail.com. For Terms of Service, visit our Terms page.